@shv_founder ↗
Services / Voice bots Moscow · Worldwide

Voice bots for routine and lead qualification

Team burns out on qualification and FAQ — leads go cold. We build voice bots for outbound and inbound: script, ASR, telephony and CRM — a scenario for conversion, not pretty IVR.

Why it matters

People don’t scale linearly: more calls mean more payroll, mistakes, and burnout. Without a voice layer you pay human hours for repeatable dialogs and lose leads outside business hours. A bot handles routine 24/7, logs everything to CRM, and escalates only when a human is needed — otherwise you compete on cost-per-minute, not deal quality.

What we do

In this engagement:

  • Script and dialog tree — branches for qualification, booking, reminders, FAQ; no filler, no generic scripts
  • Speech recognition and TTS — ASR/TTS tuned to your language and tone so it doesn’t sound like a 2010 auto-attendant
  • Telephony + CRM — statuses, tasks, tags, and call history land in the system, not a manager’s spreadsheet
  • Recording and QA — review failed paths, fix the script from data, not gut feel
  • Operator escalation — warm handoff with context: who called, what they said, where the flow broke

How we work

We start with one scenario that has a measurable payoff — usually qualification or booking. We review your current script and CRM, ship a pilot, read conversion and escalation rate, then grow branches and channels. Timeline and scope are locked after the discovery call — no ballpark fiction.

FAQ

How long does launch take and what drives the timeline?

A single-scenario pilot is usually faster than a full setup; it hinges on script readiness, telephony, and CRM fields. After discovery we lock stages — from a working pilot to broader branches and escalation — no blanket “live in a week” promises.

How is pricing set and what’s included?

Pricing follows discovery: branch count, integrations, volume, handoff and QA needs. Work covers dialog logic, telephony/CRM wiring, tests, and iterations from real calls. Scope and number are locked before kickoff, not mid-flight.

Next / Your project

Call economics first — then voice and stack.